What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process your payments. This includes your name, contact details, and the wallet identifiers you use — whether that is your bKash number, Nagad account, or Rocket mobile number. We collect this
-
1
because payment verification is central to how the platform works. Transaction records are kept to process withdrawals accurately and to resolve any disputes about your account balance. Device data — your browser type, IP address, and session timestamps — helps us detect unusual login activity and
-
2
keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Retention periods depend on the type of data: account records are
-
3
held while your account remains active and for a period after closure as required by applicable law. You can request a copy of your data or ask us to correct inaccurate details by contacting our support team. Availability of this service depends on your local law
-
4
and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.